Memberships:
Your Restaurant’s
New Revenue Stream

A restaurant membership program with Reelo lets your guests pay a fixed amount upfront in exchange for exclusive perks and benefits like free items, discounts, or priority service. You create the membership plan in our Reelo dashboard, and once customers buy in, they return regularly to redeem their benefits. This not only builds customer loyalty but also gives your restaurant predictable, prepaid revenue

Learn More : How Restaurant Subscription Brings Predictable Revenue

Start by deciding your membership pricing based on your average customer spend and the value of perks you want to offer. Once you’re ready, log in to your Reelo dashboard and head to the Membership section. Choose your reward type either a reward bundle or wallet-based membership add the perks, set your pricing, and launch your program in minutes. A good strategy is to test two or three membership plans to see what resonates best with your guests

Step-by-step guide : How to Set Up a Winning Restaurant Membership Program (With Tier Ideas & Perks)

Offering memberships helps your restaurant earn prepaid revenue, drive more repeat visits, and build stronger relationships with your regulars. With Reelo, you can create a program filled with perks your guests will love, like free menu items, exclusive discounts, cashback, or VIP access to special events. The right benefits turn casual diners into loyal subscribers

Learn More : Turn Restaurant Regulars into Subscription Members

Yes! With Reelo, you can create multiple membership plans tailored to different customer segments, each with its own perks, pricing, and access levels. This helps you test and optimize what works best for your audience. Once your program is live, customers can easily join by scanning a QR code displayed at your restaurant, making the sign-up process quick and seamless. We provide ready-to-use marketing materials, templates, and proven best practices to help you successfully promote your program both in-store and online

Find Out : How to Effectively Promote Your Membership Programs

Yes, you can run both loyalty and membership programs together on Reelo. A membership program is a paid offering for loyal or high-intent customers who prepay to unlock exclusive perks like discounts, freebies, or VIP access, helping you generate upfront revenue and boost retention. A loyalty program, on the other hand, is free to join and rewards repeat visits with points or cashback, making it ideal for turning new guests into regulars. Running both lets you engage different customer segments and maximize guest loyalty

Check Out : Difference Between Loyalty Program and Membership Program

You can add all your team members in our dashboard. Each team member can be assigned a unique QR code. Reelo’s dashboard shows you which staff members are helping guests sign up, so you can reward top performers and improve training if needed

Reelo’s blog features real-life examples and creative strategies from top restaurants to inspire your own membership offerings

Explore : Restaurant Membership Inspirations

Reelo automatically handles GST through platform-generated invoices, making tax compliance easy. You can also generate and manage invoices from your POS system if needed. Reelo charges a 10% platform fee on each membership sold—for example, ₹10 on a ₹100 membership. A 2.5% payment gateway fee (₹2.50 in this case) also applies per transaction, exclusive of GST. There are no setup costs or hidden charges. Reelo settles membership revenue to your account within a T+2 payment cycle (two business days after the transaction), ensuring prompt and reliable payouts

Yes, POS integration is available for Pet Pooja users and for those using membership in our Cashier portal. This allows seamless syncing of membership data, redemptions, and revenue tracking with your existing systems. Please note that certain discounts or offers, like chef tastings, cannot be tracked through Reelo or POS

You can link your bank account for payouts directly from the Reelo dashboard once you activate your membership program and set a membership goal. Memberships are non-refundable—once a customer purchases a membership, the payment is final