An easy way to get the best online reviews for your business

Online reviews are a big deal for your restaurant because they help shape how people see you. When customers leave positive reviews, it can bring in new diners who trust the opinions of others. On the flip side, any feedback—whether positive or constructive—gives you the chance to make improvements.

In today’s world, most people check reviews before choosing where to eat, so if you have great reviews, it’s more likely that new customers will want to try your place. Keeping a strong online presence with plenty of good reviews can make a huge difference to your restaurant’s success!

Encouraging reviews doesn’t have to be complicated. Here are some simple ways to get your customers to share their thoughts:

• Train your staff to ask nicely: Train your team to make a friendly, personal request after the meal. A simple, “We’d love to hear your feedback” can encourage customers to take a moment and leave a review. When staff ask genuinely, it feels more personal and effective.

• Make it easy: Place QR codes on tables or on the bill that link directly to your review platforms like Google or Zomato. This makes it super simple for customers to leave feedback right on the spot with just a quick scan.

• Offer small rewards: Who doesn’t like a little extra incentive? You can offer something like a discount on their next meal or a free drink when they leave a review. It shows your appreciation and encourages repeat visits.

• Promote your review links: Share your review links on social media or send them in follow-up emails after their visit. This reminds customers to leave their thoughts and makes it easy for them to do so.

Share positive reviews across your marketing channels:

• Post them on social media with customer permission (with Reelo you can do it in a few clicks).

• Highlight them on your website or in promotional emails.

• Use them to create engaging content, like “customer favourite” dishes or services.
  Positive reviews act as powerful testimonials for potential diners.

Online reviews can significantly influence your sales. Positive reviews build trust and attract new diners, while frequent reviews improve your visibility on platforms like Google and Zomato. More visibility means more customers, which directly impacts your revenue.

Focus on platforms where your target audience is active. So here is a list of all the platforms you can put your reviews on:

• Google Reviews
• Zomato
• Swiggy
• Facebook
• Instagram
• Yelp
• TripAdvisor
• OpenTable
• Uber Eats
• Delivery.com
• Resy
• Foursquare
• Time Out
• Eater